Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Warranty

  • Our team of professionals will try their best to reply to your service needs within up to 1 hour. If, however, the trouble you have encountered calls for aid from our Administrators’ =Dept,= we will address the ticket to the administrator on duty and will write a note to inform you.

  • Top quality support service
  • Professional Client Help Service

  • Our technical help and support crew is going to be working for you 24x7 to to attend to all service inquiry tickets that you send. We offer client support for all apps that are pre–installed on your web server. These include our in–house made Hosting Control Panel, the chosen OS as well as the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • An exhaustive and routinely updated articles base is incorporated into our custom–built Hosting Control Panel. It provides quick tips about how to carry out all the key site maintenance tasks. The Help area offers you extensive how to articles and step–by–step video tutorials. You can access the Help section by pressing the Help or Video buttons in the right part of each Control Panel section.