Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Hosting Control Panel you will find a detailed Help section offering a lot of articles and commonly asked questions. They are contributed by our support team of skillful techs. Just fill in your question and our smart platform will provide you with the best possible answer.

  • Top quality support service
  • Tutorial Video Clips

  • For people who would like to discover how to handle a typically encountered issue by watching an educational video, we have added a compilation of video tutorials to our Hosting Control Panel. All the how–to videos are brief and easy to understand. They offer you visual presentations of various web site management actions.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk service and feature a 60–minute ticket response guarantee. Our experienced techs will be available to you 24 hours a day and will solve any problem that you might have within maximum one hour after the tech support ticket submission. In most cases, a reply will be given to you within 20 minutes.