A 99.9% Server Uptime
We’ve set up our shared website hosting platform using stable hardware components and significantly customized software. Our system administrators have installed a customized version of Security–Enhanced Linux on our servers in order to guarantee optimal security and dependability. We’ve installed several denial–of–service prevention devices coupled with powerful firewall programs to make sure our internal network is impenetrable and safe.
All Linux shared website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee stays unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is crucial to also build your own network architecture. Because of this, we set up a custom internal network in each one of our data center facilities. Based on top–class Juniper switches and routers, our internal network allows for extra–fast data transmission speeds and is fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, no matter which hosting package you have opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our web hosting services, or if you find them inadequate, or if you decide that you need a Linux VPS rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have total control of your domains even if you terminate your account with us.
24/7 Technical Support
In case you have a web hosting company, your technical support engineers are of great importance. For this reason, we’ve punctiliously hand–picked a highly qualified team of support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All inquiries are answered in under 1 hour and our average support ticket response time is well under 20 minutes!